FAQ Knowledge BaseFAQ Home
List of Questions available in "Purchasing Items"
- Does Ruby Lane offer a Currency Conversion tool?
- What is the Order History section on my Purchase Order?
- Why is an item that is for sale in a Ruby Lane shop showing as unavailable for me to purchase?
- How do I find out about shipping costs?
- Do Ruby Lane shop owners offer Layaway plans?
- How do I decline shipping insurance?
- How do I change the payment method I selected for a purchase order?
- How do I purchase an item from a Ruby Lane shop?
- How do I know if an item is genuine and accurately represented?
- What is the Block Buyer system?
- How do I make an offer on an item?
- I have a question about an item I saw or purchased on Ruby Lane. How do I contact the shop owner?
- How can I change the item background color?
- I purchased an item from a Ruby Lane shop and have a complaint about the transaction.
- How do I determine which purchase orders I have paid for by PayPal?
- I have paid for my purchase. Why is the Purchase Order still marked Sale Pending?
- Leaving Reviews or Feedback for Purchases
- Do I pay Customs Duties & Other Taxes when purchasing from a shop located in a different country?